At a Glance
- Tasks: Lead shelter services and support residents in achieving their housing goals.
- Company: Warden Woods Community Centre, dedicated to community support and engagement.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Join a passionate team focused on improving lives in Scarborough.
- Why this job: Empower individuals and create positive change in the community.
- Qualifications: Experience in shelter services and strong leadership skills required.
The predicted salary is between 41850 - 51150 $ per year.
Guide shelter services, resident supports, and frontline supervision at Warden Woods Community Centre in an entirely on-site Scarborough position. As Case Management and Housing Support Manager, you will lead effective service delivery for residents in the Drop-in and Shelter in Community program. The position combines case coordination, staff development, community engagement, and accountability for documentation requirements. You will help residents identify goals, pursue housing, access supports, and maintain individualized plans.
Key Responsibilities:
- Coordinate proactive, solution-focused resident support from entry to exit
- Use SMIS and meet required case documentation standards
- Review private, social, and supportive housing options
- Build partnerships with service providers and community stakeholders
- Complete approved discharges and required resident follow-up
Requirements:
- Direct shelter, drop-in, harm reduction, or case management experience
- At least five years supporting unhoused people
- At least two years leading teams or programs
- Conflict resolution and stakeholder engagement experience
- Microsoft Office and client documentation system proficiency
- Use case coordination, staff coaching, and housing navigation expertise to strengthen resident outcomes across Warden Woods shelter services.
Shelter Services Case Management Director in Toronto employer: Warden Woods Community Centre
Warden Woods Community Centre is an exceptional employer that fosters a collaborative and supportive work environment, empowering employees to make a meaningful impact in the lives of individuals experiencing homelessness. Located in Southwest Scarborough, our organization offers comprehensive benefits, a commitment to professional development, and a culture that values trauma-informed care and community engagement. Join us to be part of a dedicated team that champions social justice and works tirelessly to build a compassionate community for all.
Contact Details:
Warden Woods Community Centre Recruitment Team
