Bilingual Customer Experience Lead in Pointe-Claire

Bilingual Customer Experience Lead in Pointe-Claire

Pointe-Claire Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer support and resolve complex issues.
  • Company: Walter Surface Technologies, a leader in innovative solutions for surface finishing.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Join a collaborative environment with a focus on teamwork and excellence.
  • Why this job: Make a real difference in customer experience while developing your leadership skills.
  • Qualifications: Bilingual skills and experience in customer service or team leadership.

The predicted salary is between 62100 - 75900 $ per year.

Walter Surface Technologies Incorporated in Canada is seeking a motivated Customer Experience Supervisor to lead the day-to-day Customer Experience team, ensuring timely, accurate, and professional support for customers and sales teams. This role is accountable for team performance, coaching, process discipline, and the resolution of complex customer issues.

The Supervisor works closely with Sales, Supply Chain, Purchasing, Operations, Shipping, Pricing, and Finance to support order fulfillment.

Bilingual Customer Experience Lead in Pointe-Claire employer: Walter Surface Technologies Incorporated

Walter Surface Technologies is an exceptional employer that prioritizes employee growth and development within a collaborative work culture. Located in Canada, the company offers competitive benefits and fosters a supportive environment where team members can thrive while delivering outstanding customer experiences. Join us to be part of a dynamic team that values innovation and teamwork, ensuring your contributions make a meaningful impact.

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Contact Details:

Walter Surface Technologies Incorporated Recruitment Team

We think you need these skills to ace Bilingual Customer Experience Lead in Pointe-Claire

Bilingual Communication Skills
Customer Service Management
Team Leadership
Coaching Skills
Process Improvement
Problem Resolution
Collaboration with Cross-Functional Teams