At a Glance
- Tasks: Analyze seller performance and enhance customer service for Walmart's global marketplaces.
- Company: Join Walmart, a leader in retail innovation and marketplace operations.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Dynamic role with a focus on cross-border programs and operational excellence.
- Why this job: Make a real impact on seller and customer experiences in a global setting.
- Qualifications: Bachelor's degree and 1-2 years of operations or logistics experience preferred.
The predicted salary is between 45000 - 55000 $ per year.
Analyze seller performance and improve customer service as a Senior Marketplace Operations Specialist supporting Walmart's global marketplaces in Mississauga.
This senior specialist supports Marketplace Operations by managing cross-border seller programs and developing reporting insights.
The work includes operational metrics, returns management, customer service, and cross-functional partnerships.
The role also supports seller and customer experience improvements across global marketplaces.
Key Responsibilities
- Manage cross-border seller programs with internal and external stakeholders
- Monitor seller performance and operational metrics
- Identify trends and recommend process improvements
- Analyze and resolve operational issues
- Improve seller and customer experiences across marketplaces
Requirements
- Bachelor's Degree required
- One to two years of day-to-day operations or logistics experience
- Retail Merchandising, Operations, or e Commerce experience is an asset
- Comfort with Microsoft Excel and Power Point is an asset
- Minimum age of 16
Support Walmart marketplace operations through seller analysis, cross-border programs, reporting insights, and customer experience improvements.
Senior Marketplace Operations Specialist in Mississauga employer: Walmart
Walmart is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where innovation thrives. As a Senior Client Partner, you will benefit from comprehensive training programs and mentorship opportunities, all while working in a collaborative environment that values your contributions to client success. With a focus on exceeding sales targets and building strong relationships, Walmart provides a rewarding career path in the heart of retail media strategy.
