Position Summary...
This position is responsible for timely and accurate responses/solutions to both our phone and email requests from our internal/external customers including insights reports, while meeting strict deadlines on a daily/weekly basis.
What you'll do...
- Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.
- Escalation point - provide assistance and escalation when required for stores.
- Accurately document a variety of customer requests via the Salesforce CRM system to ensure full circle resolution on all requests, while following policies and SOP's
- Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DCs within specified deadlines.
- Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures daily and research late deliveries.
- Complete trailer load revisions or temporary delivery window blockings.
- Assist Stores/Carriers/DCs with special events planning, emergency preparation and resolution (refrigerated truck requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, planned and unplanned power outages).
- Processing walmart ecommerce escalations through tracking, rescheduling deliveries and resolve issues by addressing errors.
The rate of pay for this position starts from $25.34/hr.
Le taux horaire pour ce poste débute à 25.34 $/h.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 18 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location...
6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Distribution Centre Team Associate - Logistics Store Support - Overnight 2300-0730 - Temporary 1 year Contract in Mississauga employer: Walmart
Walmart is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where innovation thrives. As a Senior Client Partner, you will benefit from comprehensive training programs and mentorship opportunities, all while working in a collaborative environment that values your contributions to client success. With a focus on exceeding sales targets and building strong relationships, Walmart provides a rewarding career path in the heart of retail media strategy.
