At a Glance
- Tasks: Lead the Digital team, ensuring top-notch customer service and smooth operations.
- Company: Join Walmart, a leader in retail with a focus on innovation and teamwork.
- Benefits: Competitive pay starting at $21.85, flexible hours, and growth opportunities.
- Other info: Work in a safe, inclusive environment with a commitment to diversity.
- Why this job: Be part of a dynamic team that values your input and fosters your development.
- Qualifications: Must be 16 or older; leadership skills and a passion for customer service are a plus.
The predicted salary is between 21 - 22 $ per hour.
Position Summary
Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training .
Ensures a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What You'll Do
- Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
- Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team.
Delegate, assist and follow up on completion of daily picking and dispensing tasks.
- Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
- Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
- Review completed schedules with People Lead.
- Assign Associates to support with coverage and availability tasks in all areas of the store.
- Tours assigned areas with the Coach and team associates, validate and identify training opportunities.
Develops associates through teaching and training and provides feedback as needed.
- Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
- Complete GTA/Workday tasks and supports Management.
- Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
The minimum rate of pay for this position starts from $21.85.
Le taux horaire minimum pour ce poste débute à 21.85.
- Minimum Qualifications
- Age – 16 or older
- Preferred Qualifications
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
- Primary Location
- 5400 RUE JEAN-TALON O, MONTREAL, QC H4P 2T5, Canada
- Important Note
To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools.
For more information, please see Walmart Canada Job Applicant Privacy Notice.
Digital Fulfillment Team Lead in Montréal employer: Walmart Canada
Walmart Canada is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where respect, integrity, and collaboration are at the forefront. Located in Mississauga, ON, this role as Manager, Business Development not only provides competitive compensation but also fosters a sense of belonging and encourages innovation, making it an ideal place for individuals seeking meaningful and rewarding careers. With a commitment to continuous learning and a focus on customer satisfaction, Walmart Canada empowers its associates to thrive and make a positive impact in their communities.
