At a Glance
- Tasks: Manage cross-border seller programs and enhance seller and customer experiences.
- Company: Join Walmart's Marketplace Operations team, a leader in eCommerce.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make a real impact on global marketplaces while developing your skills.
- Qualifications: Bachelor’s Degree and 1-2 years in operations or logistics management.
The predicted salary is between 70000 - 88990 $ per year.
Position Summary: The Senior Specialist, Operations role supports the Marketplace Operations team in managing cross-border seller programs and driving operational excellence. This position is responsible for analyzing seller performance, developing reporting insights, and partnering with cross-functional stakeholders to improve key operational metrics, including returns management and customer service. The role focuses on enhancing the overall seller and customer experience across global marketplaces.
What you'll do:
- Manage and support cross-border seller programs in collaboration with internal and external stakeholders.
- Monitor seller performance and operational metrics, identify trends, and recommend process improvements.
- Analyze and resolve operational issues to ensure a seamless seller and customer experience.
- Coordinate operational readiness and execution for Remote Fulfillment across multiple marketplaces.
- Drive continuous improvement initiatives to optimize operational processes and program outcomes.
Qualifications:
- Bachelor’s Degree required.
- 1-2 years of experience in day-to-day ops/logistics management.
- Experience in Retail Merchandising, Operations, or eCommerce is an asset.
- Comfort working with Microsoft Excel and PowerPoint is an asset.
Leadership Expectations:
- Respect the Individual: Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associates feel seen and connected through a culture of belonging.
- Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values and leads by example.
- Serve our Customers: Delivers results while putting the customer first and applying an omni-merchant mindset.
- Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset.
The pay range for this position is $64,700.00 - $88,990.00. Pay will be determined based on relevant experience.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location: 1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada
Senior Specialist, Operations in Mississauga employer: Walmart Canada
Walmart Canada is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where respect, integrity, and collaboration are at the forefront. Located in Mississauga, ON, this role as Manager, Business Development not only provides competitive compensation but also fosters a sense of belonging and encourages innovation, making it an ideal place for individuals seeking meaningful and rewarding careers. With a commitment to continuous learning and a focus on customer satisfaction, Walmart Canada empowers its associates to thrive and make a positive impact in their communities.
