At a Glance
- Tasks: Drive sales by up-selling parts and services while delivering top-notch customer service.
- Company: Join Wajax, a leader in industrial solutions since 1858, committed to innovation.
- Benefits: Enjoy competitive pay, health benefits, e-learning, and exclusive discounts.
- Other info: Be part of a supportive environment with excellent career growth opportunities.
- Why this job: Make a real impact in a diverse team while growing your career in sales.
- Qualifications: Technical diploma or equivalent experience; strong communication and problem-solving skills.
The predicted salary is between 63000 - 77000 $ per year.
The Opportunity
Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.
The Opportunity
Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.
The Role
- Develop and maintain confidential client information utilizing Wajax’s CRM software.
- Manages Customer Satisfaction with all existing customers by delivering the utmost in customer service.
- Generate new and repeat sales by providing product and pricing information in a timely manner.
- Determine customer requirements and expectations to recommend specific products and solutions.
- Recommend alternative products based on cost, availability, or specifications.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
- Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required.
- Attend site visits and customer presentations with After Market Sales Rep as required.
- Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.
- The Candidate
- Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
- Knowledge of mechanical power transmission, hydraulics and/or Bearings/Power Transmission
- Working knowledge of Microsoft Office, including Outlook, Excel, Word and Power Point, CRM (Salesforce preferred), completion of ongoing product training
- Responsible and adaptable
- Problem solving skills
- Results-oriented and willingness to always offer superior service
- Demonstrated skills in planning and organization of work
- Good team spirit
- The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.
We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.
Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.
People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
- Highlights Include
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork.
We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.
As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\ Together we get more done.
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Inside Sales Representative in Témiscaming employer: Wajax
Wajax is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the construction and forestry sectors. With a strong focus on employee growth, Wajax offers comprehensive training and development opportunities, ensuring that you can advance your career while contributing to the success of used equipment management across Canada. Located in a dynamic industry environment, Wajax provides unique advantages such as access to cutting-edge technology and a supportive team dedicated to driving profitability and operational excellence.
