At a Glance
- Tasks: Lead operations to enhance customer experience across digital and traditional channels.
- Company: Vosker, a leader in customer satisfaction and social media expertise.
- Benefits: Competitive salary, dynamic work environment, and opportunities for team development.
- Other info: Opportunity to coordinate cross-border actions and drive key performance indicators.
- Why this job: Make a real difference in customer satisfaction while leading an innovative team.
- Qualifications: Strong customer service experience and deep knowledge of social media.
The predicted salary is between 62100 - 75900 $ per year.
Vosker recherche un superviseur expérimenté pour diriger les opérations du centre d’expertise et améliorer l’expérience client sur les canaux numériques et traditionnels. Vous gérerez et développerez une équipe, garantirez des réponses rapides et conformes, et piloterez les KPI liés à la qualité et à la satisfaction client.
Ce rôle exige une expérience solide en service client, une connaissance approfondie des réseaux sociaux et une capacité à coordonner des actions transfrontalières.
Chef Centre d’Excellence – Médias Sociaux & Satisfaction in Montréal employer: Vosker
Vosker is an exceptional employer that values innovation and teamwork, providing a dynamic work environment in the heart of the tech industry. With a strong focus on employee development, you will have access to continuous training and growth opportunities, while enjoying a collaborative culture that prioritizes customer satisfaction and excellence. Located in a vibrant area, Vosker offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for passionate professionals looking to make a meaningful impact.
