Customer Support Manager – Ottawa

Customer Support Manager – Ottawa

Full-Time 72000 - 88000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead technical support for electric and hybrid buses while managing field teams.
  • Company: Join Nova Bus, part of the Volvo Group, a leader in sustainable transport.
  • Benefits: Flexible work environment with opportunities for professional growth.
  • Other info: Dynamic role with a focus on innovation and sustainability.
  • Why this job: Make a difference in the EV industry and build strong client relationships.
  • Qualifications: Experience in customer support and team management required.

The predicted salary is between 72000 - 88000 $ per year.

Nova Bus, appartenant au Groupe Volvo, recherche un Customer Support Manager pour diriger le soutien technique et commercial auprès des clients, en particulier sur les bus électriques et hybrides.

Le poste implique la supervision d’équipes terrain, l’analyse des causes et le développement de mesures correctives, tout en entretenant des relations client solides.

Vous visiterez les ateliers des clients et assurerez la cohérence entre les demandes clients et les équipes techniques.

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Customer Support Manager – Ottawa employer: Volvo Group

Prevost is an exceptional employer that fosters a culture of innovation and teamwork, providing employees with the opportunity to work on cutting-edge transportation solutions. With competitive salaries, extensive benefits including comprehensive health insurance and a generous retirement plan, as well as a unique work environment in Quebec, Prevost is dedicated to employee growth and inclusivity, making it an ideal place for those looking to make a meaningful impact in the industry.

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Contact Details:

Volvo Group Recruitment Team

We think you need these skills to ace Customer Support Manager – Ottawa

Technical Support
Customer Relationship Management
Team Supervision
Cause Analysis
Corrective Action Development
Client Visits
Communication Skills