At a Glance
- Tasks: Support families in choosing Care at Home services through consultations and recommendations.
- Company: VMCH, dedicated to helping older people live well at home.
- Benefits: Full-time position with opportunities for personal growth and meaningful impact.
- Other info: Join a compassionate team focused on enhancing client well-being.
- Why this job: Make a difference in people's lives by guiding them to the right care solutions.
- Qualifications: Experience in aged or home care and strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Support families choosing Care at Home services through sensitive consultations, clear funding explanations, and thoughtful recommendations in Mulgrave, Victoria.
This is a full time opportunity.
As VMCH's Client Care Consultant, you will help older people live well at home by understanding their circumstances and presenting appropriate support.
You will combine relationship-building with commercial awareness while guiding prospective clients through service options.
Your work will connect consultation, agreement, and commencement.
Key Responsibilities
- Understand client needs through consultations and assessments
- Recommend appropriate care plans and services
- Clarify funding arrangements and client eligibility requirements
- Convert suitable consultations into signed service agreements
- Support smooth transitions from consultation to commencement
Requirements
- Client-focused experience in aged or home care
- Understanding of home support funding pathways
- Ability to communicate sensitively with families and representatives
- Strong written and verbal communication abilities
- Accurate service agreement, documentation, and CRM record management
Use compassionate consultation, clear communication, and care planning expertise to help VMCH clients confidently choose support at home.
Care At Home Client Advisor in Mulgrave employer: VMCH
At VMCH, we pride ourselves on being an exceptional employer that fosters a friendly and supportive work culture in Mulgrave, VIC. As an Enrolled Nurse, you'll not only deliver quality care but also empower your team, benefiting from professional development opportunities, competitive salaries, and a range of wellbeing initiatives. Join us to make a meaningful impact while enjoying a flexible, family-friendly environment that values diversity and inclusion.
