Guide older people toward suitable home care in Mulgrave using needs assessment, care planning, and consultative communication. This full time role supports clients and families.
VMCH seeks a compassionate, commercially minded Client Care Consultant for its Care at Home team. You will understand individual needs, explain funding and service options, and help clients navigate care choices. The position converts suitable consultations into signed service agreements through professional, client-centred interactions.
Key Responsibilities:
- Conduct client consultations, needs assessments, and care planning
- Develop care plans, service recommendations, and budget considerations
- Explain funding pathways, service models, and eligibility options
- Manage client opportunities and provide timely follow-up
- Coordinate accurate handovers with internal service teams
Requirements:
- Experience in aged care, home care, or community services
- Knowledge of funding pathways, service models, and eligibility requirements
- Excellent written and verbal communication skills
- Strong interpersonal, influencing, and relationship-building skills
- Attention to detail across agreements, care plans, and CRM records
Bring care planning, client consultation, and aged care funding expertise to VMCH's Care at Home team in Mulgrave.
Aged Care Client Care Consultant in Mulgrave employer: VMCH
At VMCH, we pride ourselves on being an exceptional employer that fosters a friendly and supportive work culture in Mulgrave, VIC. As an Enrolled Nurse, you'll not only deliver quality care but also empower your team, benefiting from professional development opportunities, competitive salaries, and a range of wellbeing initiatives. Join us to make a meaningful impact while enjoying a flexible, family-friendly environment that values diversity and inclusion.
