At a Glance
- Tasks: Drive impactful client relationships and maximize benefits from Visa products.
- Company: Join Visa, a leader in the payment industry with a focus on client success.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a chance to influence client performance and satisfaction.
- Why this job: Transform client relationships into success stories and make a real impact.
- Qualifications: 8+ years of experience, strong data analysis skills, and relationship management expertise.
The predicted salary is between 90000 - 110000 $ per year.
Drive impactful client relationships with Visa as a Senior Consultant in Client Success.
This hybrid role focuses on maximizing client benefits from Visa products while implementing operational solutions.
As a Senior Consultant, you will manage holistic post-sale relationships, advocating for clients and ensuring effective product adoption within your portfolio.
Proactively assess and track client success, working closely with internal teams to optimize solutions.
Your leadership and professionalism will directly influence client performance and satisfaction.
Key
Responsibilities
- Oversee implementation of Visa products for clients
- Establish goals for client operational success metrics
- Drive adoption of Visa's self-service tools
- Develop client education materials and training
- Conduct operational reviews and manage escalations
Requirements
- 8+ years of relevant experience, Bachelor's or advanced degree
- Strong data analysis and actionable recommendation skills
- Proven ability to influence stakeholders at multiple levels
- Understanding of payment industry trends and regulations
- Experience with customer success and relationship management
- Transform client relationships into success stories at Visa in Toronto. #J-18808-Ljbffr
Client Success Consultant in Toronto employer: Visa
At Visa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant city of Toronto, our hybrid work model allows for flexibility while ensuring that employees can engage directly with their teams. With a strong focus on professional development, we provide ample opportunities for growth and advancement, making it a rewarding place to build a meaningful career in the payments technology industry.
