Lead client services at Viral Nation through portfolio strategy, revenue performance, and senior-level relationship management across social and influencer accounts. This director-level position requires 8+ years in client services or account management, preferably within media, digital, or social/influencer agencies. You will guide integrated proposals, account delivery, operational consistency, and portfolio growth. The work connects client satisfaction, revenue growth, profitability, and team development. Key Responsibilities:
Lead portfolio strategy and revenue performance through prioritized growth plans Forecast, plan, and resource teams for delivery and financial performance Build trusted senior client relationships focused on measurable business impact Develop major proposals with strategy, pricing, and campaign concepts Lead and develop senior account leaders across the portfolio Requirements:
8+ years in client services or account management Media, digital, or social/influencer agency experience preferred Proven ability to grow key client relationships Experience overseeing satisfaction, revenue, and profitability metrics Ability to lead and develop high-performing teams Bring strategic client leadership, account growth expertise, and people management experience to Viral Nation’s integrated agency portfolio.
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Director Client Services Influencer Marketing in Toronto employer: Viral Nation
Viral Nation is an exceptional employer that fosters a dynamic and collaborative work environment, perfect for those looking to make a significant impact in the digital marketing landscape. With a strong focus on employee growth, we offer comprehensive benefits and a culture that encourages innovation and creativity, ensuring that our team members are well-supported as they advance their careers. Located in a vibrant area, our commitment to diversity, equity, and inclusion further enhances our workplace, making it a truly rewarding place to thrive professionally.
