Vidir Solutions Inc is seeking a Technical Support Specialist - Level 1 in Manitoba, Canada. This hands-on, customer-facing role is the first point of contact for customers seeking support with their vertical storage systems after installation.
You will manage ERP-based service workflows, triage calls, and coordinate dispatch of technicians while guiding customers through troubleshooting guides and escalating complex issues when needed.
Technical Support Specialist I - Customer Care & ERP employer: Vidir Solutions Inc.
At Vidir Solutions Inc., we pride ourselves on being more than just an employer; we foster a family culture that prioritizes continuous growth, diversity, and community support. As one of Manitoba’s Top Employers, we offer exceptional benefits including a generous maternity leave top-up, mental health coverage, and engaging family-friendly events, all while providing opportunities for innovation and career advancement in a serene location that allows you to enjoy nature without the stress of city life.
