At a Glance
- Tasks: Lead a team to create an amazing shopping experience and boost sales.
- Company: Join the iconic Victoria’s Secret & Co family at PINK.
- Benefits: Competitive pay, employee discounts, and growth opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Be a part of a fun, vibrant brand that empowers young people.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 36000 - 44000 $ per year.
- Description
- A Victoria’s Secret & Co
PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales.
This role is accountable for brand and customer experience execution within the store.
In higher complexity stores, accountability is shared with and guided by a PINK Manager.
This role reports to the Store Manager or PINK Manager, as assigned.
Key Responsibilities
The PINK Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent PINK experience.
They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives.
- Specifically, the PINK Supervisor is responsible for executing and maintaining:
- Visual execution within the PINK business
- Product storytelling and selling behaviors that bring the brand to life
- Sales floor and fitting room standards (if applicable)
- Category-level execution aligned to brand priorities and direction
- Partners with Operations Leaders to ensure product availability and readiness
- Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
- Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
- Store Leadership Expectations
- Leading and demonstrating company values
- Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
- Coaching & development of associates
- Executing Daily Work Force Management actions to manage labor hours
- Maintaining visual merchandising standards.
- Collaborating with Sales Leadership Teams to ensure seamless execution
- Leading and modeling behaviors that link to leadership competencies.
- Demonstrating and leading company policy and procedures.
- Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing.
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PINK Supervisor in Winnipeg employer: Victoria’s Secret & Co.
Victoria's Secret & Co in Vancouver is an exceptional employer that prioritizes employee growth and development within a dynamic retail environment. With a strong focus on teamwork and collaboration, associates are empowered to excel through comprehensive coaching and support, ensuring a fulfilling career path. The vibrant culture and commitment to excellence make this location not just a job, but a rewarding experience for those passionate about delivering outstanding customer service.