Support client-centred access at VHA Home HealthCare through telephone intake assessments and case planning for community care programs. This is a temporary full-time contract ending June 25, 2027.
As an Intake Social Worker, you will be the first contact for clients and referral sources seeking Responsive Community Care programs. You will gather information, assess needs, determine eligibility, and connect adults, seniors, and families with appropriate services. The work requires strong intake assessment, communication, and organizational skills.
Key Responsibilities:
- Conduct comprehensive telephone intake assessments with clients and referral sources
- Determine eligibility and align programs with funder requirements
- Develop service plans with clients and families
- Provide referrals, information, and follow-up to applicants
- Maintain accurate client files, databases, and documentation
Requirements:
- Bachelor's degree in related field, BSW, or Social Services
- One to three years' intake or social service agency experience
- Excellent assessment, formulation, case planning, and problem-solving skills
- Knowledge of mental health, addictions, and diverse communities
- Ability to manage high-volume telephone inquiries
Apply your intake assessment, client-centred care, and referral skills as VHA's first point of contact for community services.
Intake Social Worker VHA Home HealthCare in Ottawa employer: VHA Home HealthCare
VHA Home HealthCare is an exceptional employer that prioritizes innovation and sustainability in the healthcare sector, offering a dynamic work culture where strategic leaders can thrive. As CFO, you will not only shape the financial landscape of home care across Ontario but also enjoy opportunities for professional growth and collaboration with passionate colleagues dedicated to enhancing community health. With a commitment to employee development and a focus on meaningful impact, VHA stands out as a rewarding place to advance your career in finance.
