At a Glance
- Tasks: Lead client retention strategies and enhance customer loyalty across our network.
- Company: VetStrategy, a leader in veterinary care with a focus on client relationships.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Shape client experiences and drive loyalty in a dynamic and impactful role.
- Qualifications: Experience in CRM operations and strong leadership skills required.
The predicted salary is between 90000 - 110000 $ per year.
Vet Strategy is seeking a Sr.
Director, Client Retention to deepen client relationships and maximize lifetime value across the network.
You will lead CRM Operations and PHC, shaping end-to-end client journeys and personalized experiences to drive loyalty and repeat visits.
The role reports to the Chief Customer & Marketing Officer and requires building world-class retention capabilities, with accountability for PHC P&L, tools, and cross-functional collaboration with clinic teams.
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Strategic Leader, Client Retention & Loyalty in Vaughan employer: VetStrategy
At Talbot Animal Clinic, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work environment in St. Thomas, Ontario. Our commitment to professional growth is evident through ongoing training opportunities and a diverse caseload that keeps our veterinarians engaged and fulfilled. Join us to be part of a team that values high-quality care and strong community relationships, making a meaningful impact on the lives of pets and their owners.
