Vesuvius seeks a committed Account Manager dedicated to maximizing customer satisfaction and driving revenue growth. This position requires expertise in managing customer relations and innovative solutions.
As an Account Manager, you will oversee a portfolio of customer accounts, ensuring long-term success through excellent service and communication. Key responsibilities include generating new business opportunities, coordinating product trials, and tracking sales performance. Your role also involves active engagement with customers at all organizational levels to identify their needs and enhance Vesuvius's service offerings.
Key Responsibilities:
- Build lasting relationships with customers to drive business growth
- Manage account portfolios to ensure client satisfaction
- Resolve customer conflicts and provide timely solutions
- Track sales account targets and report on progress
- Collaborate with technical teams on product trials
Requirements:
- Bachelor's in Metallurgy or related engineering field
- 3+ years in steelmaking or industrial ceramics
- Strong communication and negotiation skills
- Exceptional problem-solving abilities
- Willingness to travel up to 70% in the sales region
Leverage your sales acumen and relationship-building skills at Vesuvius to enhance customer experience.
Customer-Focused Account Manager Role in Welland employer: Vesuvius North America
Vesuvius is an exceptional employer that prioritizes employee growth and satisfaction, offering a dynamic work culture where innovation thrives. As an Account Manager, you will benefit from comprehensive training and development opportunities while working in a collaborative environment that values strong customer relationships and effective communication. Located in a vibrant steelmaking hub, Vesuvius provides unique exposure to cutting-edge technologies and the chance to make a meaningful impact on customer efficiency and product quality.
