At a Glance
- Tasks: Lead store shifts, coach team members, and manage daily retail operations.
- Company: Join Vessi, a trendy footwear brand focused on customer experience.
- Benefits: Full-time position with competitive pay and opportunities for growth.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Be a key player in a dynamic team and enhance your leadership skills.
- Qualifications: Leadership experience and strong communication skills are a must.
The predicted salary is between 24300 - 29700 $ per year.
Lead Vessi store shifts with customer-first selling, team coaching, and daily retail operations in a full-time store leadership position.
As Store Team Lead, you will support the Store Manager and Assistant Store Manager across operations, performance, and people development.
You will manage openings and closings, shipments, inventory, visual merchandising, customer escalations, and health and safety.
The role also includes coaching Sales Associates, tracking KPIs, and adjusting staffing to customer traffic.
Key Responsibilities
- Act as floor manager during assigned shifts
- Assign breaks and zones around customer traffic
- Coach Sales Associates on selling and service
- Monitor conversion, average order value, and sales per hour
- Resolve customer issues and escalate when needed
Requirements
- One or more years of leadership experience
- Apparel, footwear retail, or hospitality experience is an asset
- Excellent verbal and written communication skills
- Strong decision-making and problem-solving abilities
- Flexible evenings, weekends, and holiday availability
Bring retail leadership, KPI awareness, and coaching skills to help Vessi teams deliver customer-first store performance.
Vessi Store Team Lead in Burnaby employer: Vessi Footwear
Vessi is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Vancouver. As a Seasonal Sales Associate, you'll enjoy flexible scheduling, opportunities for personal growth, and the chance to be part of a passionate team dedicated to delivering outstanding customer experiences. Join us in our mission to connect people through the magic of water while enjoying the unique benefits of working in a dynamic retail environment.
