Sales Representative, Supply Chain and Logistics in Calgary

At Chit Chats Express, our mission is to empower Canadian entrepreneurs by making shipping simpler, more accessible, and more affordable. As a fast-growing, entrepreneurial company, we are proud to help businesses of all sizes reach customers around the world with confidence. Our goal is to create a seamless, borderless shipping experience that supports growth, opportunity, and long-term success for businesses across Canada. If you are mission-driven, growth-oriented, and thrive in a collaborative environment, we'd love to hear from you.

The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building relationships with prospective clients, understanding their shipping needs, presenting relevant Chit Chats solutions, and guiding them through the decision-making process.

The Sales Representative's responsibilities include:

• Identifying and pursuing new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.
• Conducting discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.
• Qualifying prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue.
• Presenting Chit Chats services clearly and professionally, tailoring the conversation to each client’s needs.
• Preparing basic pricing comparisons, savings summaries, proposals, and follow-up materials.
• Working with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
• Maintaining accurate lead, opportunity, and client information in CRM.
• Tracking all outreach activity, follow-ups, next steps, and deal stages.
• Coordinating with Onboarding and Account Management to ensure a smooth transition after close.
• Following up with prospects consistently and professionally to move opportunities through the pipeline.
• Identifying client needs that may inform future products, service improvements, marketing campaigns, or partnership opportunities.
• Contributing to sales campaigns, vertical-specific outreach, and market research initiatives.
• Meeting or exceeding assigned activity, pipeline, conversion, activation, and revenue targets.

Requirements:

• Strong written and verbal communication skills.
• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.
• Strong customer-first mindset with the ability to understand client pain points and recommend practical solutions.
• Client outreach within Logistics (B2B) considered a strong asset.
• Previous sales experience in Logistics/Supply Chain B2B considered a strong asset.
• Good organizational skills and ability to manage multiple prospects at different stages.
• Ability to learn Chit Chats' services, pricing structure, shipping workflows, compliance considerations, and operational requirements.
• Experience using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.
• Strong problem-solving skills and ability to coordinate with internal teams.
• Self-motivated, resilient, and comfortable working toward sales goals.
• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

Qualifications:

• Post-secondary education or equivalent experience.
• 2-5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset.

Additional Information:

• Salary: Starting $60,000 per annum and eligibility to participate in Sales Incentive Plan (Commission - tiered).
• Employer paid Group Benefits (Health, Dental and Vision; 80% coverage) after 3 months.
• Annual Year-End Bonus.
• Two weeks paid vacation (negotiable).
• Birthday leave (Paid).
• A rich GRSP plan eligibility after 3 months of employment.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment. As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.