At a Glance
- Tasks: Lead a dynamic service team and enhance customer satisfaction.
- Company: Join Velocity Truck Centres, a leader in the trucking industry.
- Benefits: Full-time, permanent role with competitive salary and growth opportunities.
- Other info: Foster a positive work environment and drive employee engagement.
- Why this job: Make a real impact by improving service delivery and team success.
- Qualifications: 8+ years as Service Technician and 3+ years in leadership.
The predicted salary is between 63000 - 77000 $ per year.
Join Velocity Truck Centres as a Service Manager in Terrace, BC, where your leadership will enhance service delivery and customer relations.
This full-time, permanent role focuses on team success and budget management.
Your role as Service Manager entails overseeing the operations within the service department, ensuring budgetary goals are met and customer satisfaction is prioritized.
You’ll be responsible for leading and developing a diverse team, addressing performance trends, and implementing effective strategies for improvement.
Your leadership will foster a positive work environment, driving both employee and customer engagement.
Key
Responsibilities
- Lead a high-performing service team in daily operations
- Analyze budget adherence and performance metrics
- Develop and maintain strong customer relationships
- Innovate training programs in collaboration with HR
- Ensure alignment on service goals and marketing strategies
Requirements
- Minimum 8 years as Service Technician or similar
- At least 3 years in a leadership capacity
- Strong analytical and communication skills
- Detail-oriented and customer service focused
- Proficiency in Microsoft Office Suite
Enhance service operations and team engagement at Velocity Truck Centres in Terrace—apply now! #J-18808-Ljbffr
Service Department Manager Role in Terrace employer: Velocity Vehicle Group
At Velocity Truck Centres, we pride ourselves on being an exceptional employer in Terrace, BC, where our commitment to employee growth and a collaborative work culture sets us apart. As a Service Manager, you'll benefit from ongoing training programs, a supportive team environment, and the opportunity to lead a diverse group dedicated to excellence in service delivery. Join us to make a meaningful impact while enjoying a fulfilling career in a thriving community.
