At a Glance
- Tasks: Lead and mentor a dynamic service team while managing operations and customer relations.
- Company: Join Velocity Truck Centres, a leader in the automotive service industry.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Exciting opportunity for those passionate about automotive service and team development.
- Why this job: Make a real impact by enhancing customer experiences and leading a talented team.
- Qualifications: 8 years as a Service Technician and 3 years in leadership roles required.
The predicted salary is between 62100 - 75900 $ per year.
Lead service operations and customer relations as a full-time permanent Service Manager in Saanichton, BC. Apply budgeting, team leadership, and operational analysis daily. Velocity Truck Centres is seeking a Service Manager to oversee day-to-day service department operations. The role includes annual budgeting, expenditure scheduling, variance analysis, customer visits, and personnel supervision. You will select, train, schedule, counsel, and discipline employees while supporting productivity, profitability, and customer service.
Key Responsibilities:
- Lead, mentor, and coach the service department team
- Prepare budgets and review daily department performance
- Monitor productivity, revenue, margins, expenses, and variances
- Manage payroll documentation and technician apprenticeship files
- Visit customers and review repair order authorizations
Requirements:
- Eight years as a Service Technician or comparable professional
- Three years leading diverse teams successfully
- Strong verbal, written, analytical, and problem-solving skills
- Proficiency with Microsoft Office Suite
- Strong business judgment and customer service focus
Bring service leadership, budget management, team development, and customer relations expertise to Velocity Truck Centres in Saanichton.
Automotive Service Department Manager employer: Velocity Vehicle Group
At Velocity Truck Centres, we pride ourselves on being an exceptional employer in Terrace, BC, where our commitment to employee growth and a collaborative work culture sets us apart. As a Service Manager, you'll benefit from ongoing training programs, a supportive team environment, and the opportunity to lead a diverse group dedicated to excellence in service delivery. Join us to make a meaningful impact while enjoying a fulfilling career in a thriving community.
