Lead service operations and customer relations as a full-time permanent Service Manager in Saanichton, BC. Apply budgeting, team leadership, and operational analysis daily. Velocity Truck Centres is seeking a Service Manager to oversee day-to-day service department operations. The role includes annual budgeting, expenditure scheduling, variance analysis, customer visits, and personnel supervision. You will select, train, schedule, counsel, and discipline employees while supporting productivity, profitability, and customer service. Key Responsibilities:
Lead, mentor, and coach the service department team Prepare budgets and review daily department performance Monitor productivity, revenue, margins, expenses, and variances Manage payroll documentation and technician apprenticeship files Visit customers and review repair order authorizations Requirements:
Eight years as a Service Technician or comparable professional Three years leading diverse teams successfully Strong verbal, written, analytical, and problem-solving skills Proficiency with Microsoft Office Suite Strong business judgment and customer service focus Bring service leadership, budget management, team development, and customer relations expertise to Velocity Truck Centres in Saanichton.
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Automotive Service Department Manager employer: Velocity Truck Centres
At Velocity Truck Centres, we pride ourselves on being an exceptional employer that values leadership, teamwork, and personal growth. As a Body Shop Manager in Surrey, BC, you will enjoy competitive compensation, comprehensive benefits, and a strong focus on work-life balance, all while leading a high-performing team in a dynamic environment. With ample opportunities for career advancement and a commitment to employee well-being, joining our team means becoming part of a thriving organization dedicated to excellence in the heavy-duty collision repair industry.
