Support veterinary clients and patients at Island Animal Hospital in Nanaimo, BC, using appointment scheduling and calm front desk communication daily.
This Veterinary Receptionist position supports hospital administration and client service. You will manage check-ins, check-outs, incoming calls, emails, and appointment scheduling. The role also coordinates communication among medical teams, specialty services, and the referring community while supporting emergency and specialty care.
Key Responsibilities:
- Welcome clients and patients professionally
- Manage check-ins, check-outs, and appointment scheduling
- Handle incoming calls through the multiline system
- Prioritize emails and client inquiries efficiently
- Maintain accurate records and administrative flow
Requirements:
- Two or more years receptionist or medical front desk experience
- Professional, calm demeanour with sensitive client information
- Experience booking medical and urgent appointments
- Strong electronic medical records knowledge
- Microsoft Office applications experience
Bring accurate records, appointment coordination, and empathetic communication to Island Animal Hospital's veterinary reception team in Nanaimo.
Veterinary Receptionist Nanaimo employer: VCA Animal Hospitals
At the Animal Care Centre of Strathmore, we pride ourselves on fostering a supportive and compassionate work environment where our team members can thrive. With competitive compensation, generous benefits including an RRSP Employer Group Match Program, and a commitment to ongoing professional development, we ensure that our Mixed Animal Registered Veterinary Technologists have the resources they need to excel in their careers. Our culture emphasizes teamwork, transparency, and a shared passion for animal care, making us an exceptional employer in the heart of Strathmore, AB.
