Own strategic customer experiences from Vantage’s Québec campus, coordinating governance, readiness, and executive communications for hyperscale accounts. As Strategic Account Manager, you serve as the primary customer contact and central orchestrator across Sales, Construction, Operations, Legal, Finance, Security, and Customer Experience. You manage customer outcomes throughout the lifecycle. The work centers on account health, stakeholder engagement, issue management, and success planning. Key Responsibilities:
Own governance for assigned hyperscale and strategic customer accounts Develop Customer Success Plans tied to customer business outcomes Facilitate recurring meetings, MBRs, and operational reviews Coordinate onboarding, readiness, and RFS activities Lead communications, issue resolution, and corrective action closure Requirements:
Bachelor's degree or equivalent experience in a related field Five or more years in customer success or strategic accounts Strong customer relationship management experience Strong communication and executive presentation skills Fluency in French and English required Bring bilingual customer leadership, governance, and cross-functional coordination to Vantage’s strategic accounts in Québec.
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Strategic Account Manager Québec employer: Vantage Data Centers Canada Management, LP
Vantage Data Centers Montréal is an exceptional employer that prioritizes employee growth and development within a collaborative work culture. With a focus on maintaining critical systems, you will have the opportunity to work with cutting-edge technology while enjoying competitive benefits and a commitment to safety and reliability in a dynamic environment.
Contact Details:
Vantage Data Centers Canada Management, LP Recruitment Team
