Lead security and guest satisfaction strategies at BC Place Stadium with PavCo as the Director of Security & Guest Experience. Drive safety and operational excellence while ensuring an exceptional experience for every guest.
In this senior leadership role, you will oversee event security and guest experience for BC Place Stadium. Your focus will be on strategic planning, safety protocols, and operational effectiveness within a dynamic operational environment. Collaborate with various stakeholders to enhance guest services and ensure that every event is secure and successful.
Key Responsibilities:
- Develop integrated strategies for security and guest experience
- Oversee event risk assessments and emergency response
- Lead staffing, technology, and procedures alignment
- Manage venue protection frameworks and security operations
- Build partnerships with emergency services and stakeholders
Requirements:
- Bachelor's degree in related fields preferred
- 10+ years in security or guest experience roles
- 5+ years in senior leadership
- Training in Incident Command or Emergency Management
- Valid Security Worker License or ability to obtain
Enhance security and guest experience at BC Place, leading operational integrity and safety at every event.
Director of Security & Guest Experience at PavCo in Vancouver employer: Vancouver Convention Centre
The Vancouver Convention Centre is an exceptional employer that prioritizes a people-centered work culture, fostering collaboration, accountability, and continuous improvement. With competitive compensation, comprehensive health benefits from day one, and opportunities for professional growth, employees are empowered to lead high-performing teams and create outstanding event experiences. Located in the vibrant city of Vancouver, this role offers a unique chance to be part of a dynamic environment that values innovation and client-centric service delivery.
Contact Details:
Vancouver Convention Centre Recruitment Team
