Heli-ski reservations expertise meets guest service in Whistler's Carleton Lodge village office. Answer inquiries, sell packages, and coordinate guest check-ins professionally.
As a Heli Ski Reservations Agent, you will support a small, high-energy team during the winter seasonal 2026/2027 period. Your responsibilities include managing calls, emails, in-person reservations, guest information, retail sales, inventory, and daily office operations. You will work with international clientele and employees from other departments while receiving ongoing training and development.
Key Responsibilities:
- Answer guest calls, emails, inquiries, and reservations promptly
- Promote and sell heli-skiing packages, retail, and accessories
- Oversee guest check-ins and update required information
- Assist daily office operations and monitor inventory
- Provide professional service while exceeding guest expectations
Requirements:
- At least 18 years of age
- Satisfactory criminal record check
- Excellent written and verbal communication skills
- High attention to detail and responsible problem solving
- Front desk, POS, Word, Excel, or Outlook experience is an asset
Bring communication, reservations, sales, and customer service skills to Vail Resorts' heli-skiing operation in Whistler.
Heli Ski Reservations Agent Whistler employer: Vail Resorts
Join Vail Resorts as an Assistant Manager at our Squamish Outlet Store and immerse yourself in a vibrant work culture that celebrates the outdoors and fosters lifelong connections. With competitive compensation, extensive training opportunities, and unique perks like free ski passes and discounts, we empower our employees to thrive both personally and professionally while enjoying the breathtaking mountain scenery. Experience a fulfilling career where your passion for service and adventure can truly shine.
