Site Reliability Engineer at Userful in Ottawa

Site Reliability Engineer at Userful in Ottawa

Ottawa Full-Time On-site
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Join Userful as a Site Reliability Engineer, where you will leverage your networking and Enterprise Linux skills to deliver operational excellence. This customer-facing role involves significant travel to ensure smooth deployments.

As a Site Reliability Engineer, you will act as a crucial link between complex technical environments and enterprise clients. You need strong skills in troubleshooting network setups and a confident communication style to interact with users, IT admins, and executives. Your technical prowess will help improve operational visibility and performance.

Key Responsibilities:

  • Interface with clients to provide technical guidance and updates
  • Diagnose and resolve complex network and system issues
  • Use Wireshark for packet-level analysis and troubleshooting
  • Administer and maintain Enterprise Linux systems
  • Write scripts for system metrics and configurations

Requirements:

  • Strong networking knowledge and troubleshooting abilities
  • Proficiency in diagnostic tools like Wireshark and netstat
  • Extensive experience in Enterprise Linux environments
  • Practical programming skills, ideally in Python
  • Willingness to travel over 50% of the time

Bring your technical expertise, problem-solving abilities, and customer orientation to excel as a Site Reliability Engineer with Userful.

Site Reliability Engineer at Userful in Ottawa employer: Userful

Userful is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As a Site Reliability Engineer, you'll enjoy significant travel opportunities while working with cutting-edge technology in diverse environments, all backed by a competitive salary and generous benefits including four weeks of paid time off. Join us to grow your skills in a supportive atmosphere that values both personal and professional development.

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Contact Details:

Userful Recruitment Team