Apply medical billing expertise remotely across Canada as Elation Health's Support Subject Matter Expert for Elation Billing and revenue cycle cases.
This hands-on support role requires three-plus years of medical billing or revenue cycle management experience. You will apply claims lifecycle knowledge, CPT and ICD-10 coding logic, payer rules, denial patterns, and A/R workflows. Your judgment will help resolve complex cases that scripted troubleshooting cannot address.
Key Responsibilities:
- Own complex Elation Billing claims and revenue cycle cases
- Resolve escalations requiring practitioner-level billing judgment
- Diagnose product, payer, configuration, and workflow issues
- Provide structured feedback on billing patterns to Product teams
- Maintain billing knowledge resources, SOPs, and macros
Requirements:
- Three-plus years of hands-on medical billing experience
- Experience with claims submission, denials, payer follow-up, and A/R
- Working fluency in CPT and ICD-10 coding logic
- Experience using an EHR or medical billing platform
- Clear written and verbal communication skills
Bring medical billing judgment, payer expertise, and case-resolution skills to Elation Billing's remote Canadian support team.
Medical Billing Support Subject Matter Expert in Ottawa employer: Userc Dehradun
Blackbird Interactive is an exceptional employer for creative professionals, offering a remote-first work environment that fosters flexibility and innovation. With a strong focus on employee growth, the studio provides opportunities to work on diverse projects while collaborating with top talent in the industry. Located in Vancouver, BC, employees benefit from a vibrant tech community and a culture that values creativity, collaboration, and a commitment to quality in game design.
