Preferred/Ideal Candidate Background: The ideal candidate is fully bilingual in English and French, will have 1-2 years of experience in the banking or financial services industry, combined with a strong administrative background and proven experience working within SLA-driven environments. Soft skills are extremely important, and interviews will test their soft skills as shared in the job description below. They should be a collaborative team player who can efficiently manage high volumes of requests while maintaining service standards. Experience supporting compliance-related activities or processing government-based information requests would be considered a strong asset.
Degree/Level of Education: Post-Secondary
Certifications Required: No
Years of Overall Experience: 1-2 years of experience in banking/financial
How will performance be measured: SLA based, productivity based, quality/accuracy of work.
Must Have Skills: 1.) 1-2 years of experience in banking/financial 2.) Fully Bilingual in English and French- written and verbal 3.) SLA experience and strong administrative background: 1-2 years 4.) Proficiency in Microsoft 365- Word, Outlook and Excel: 1-2 years
Soft Sills: 1.) Critical thinking skills 2.) Accuracy and attention to detail 3.) Good communication skills- both written and verbal 4.) Team player- ability to collaborate with peers
NICE-TO-HAVE 1.) Compliance background or worked on government-based requests- 1 year
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Bilingual Operations Officer I - #26-27365 in Montréal employer: US Tech Solutions
At US Tech Solutions, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the heart of Toronto. Our hybrid work culture promotes flexibility while providing ample opportunities for professional growth and development, ensuring that our employees are equipped to lead in the rapidly evolving field of AI engineering. Join us to be part of a dynamic team that values your expertise and encourages you to make a meaningful impact in the tech industry.
