Application Support Analyst work in Montreal supporting production health, incident management, and multiple applications within an APS Functions portfolio.
This 12-month contract requires more than five years of support experience. You will provide Level 1 and 2 support, manage changes and requests, and assist application users. Banking or financial-sector experience, core banking or data warehousing knowledge, and DevOps knowledge are preferred.
Key Responsibilities:
- Monitor production activities and perform remediation when required
- Receive, record, understand, and resolve application issues
- Route unknown incidents to Level 3 development support
- Manage production changes for NAR applications
- Report priorities, escalations, and corrective actions
Requirements:
- More than five years of support role experience
- Strong Oracle and Microsoft SQL database skills
- Unix or Linux hands-on experience and daily commands
- Shell or PowerShell scripting experience
- Autosys, SYSLOAD, GENEOS, or SharePoint knowledge
Support production applications in Montreal through incident management, database expertise, monitoring, scripting, and controlled changes.
Application Support Analyst Montreal in Montréal employer: US Tech Solutions
At US Tech Solutions, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the heart of Toronto. Our hybrid work culture promotes flexibility while providing ample opportunities for professional growth and development, ensuring that our employees are equipped to lead in the rapidly evolving field of AI engineering. Join us to be part of a dynamic team that values your expertise and encourages you to make a meaningful impact in the tech industry.