Managing Director, Data, AI, & Cloud in Toronto

Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

This business unit specializes in data-driven solutions and strategic AI implementation. We help our clients unlock the full potential of their data and transform their business through innovative, AI-powered strategies. Our Managing Director, Data, AI & Cloud, will lead our Data & AI advisory, AI solutions, Data platforms, and cloud transformation capabilities. In this role, you will be responsible for driving the growth, profitability, and success of the practice. You will provide strategic guidance, lead cross-functional teams, and deliver outstanding client value across our global footprint.

The Managing Director, Data, AI & Cloud will have P&L responsibility and will play a critical role in shaping our company's overall vision, strategy, and growth. This is an exceptional opportunity for a talented and results-oriented leader to make a significant impact in shaping our company's future and driving data-driven solutions in the evolving digital landscape.

Responsibilities

• Strategy and Leadership: Collaborate with the executive leadership team to define the company's Data, AI & Cloud vision, strategy, and goals. Drive growth by identifying emerging trends, market opportunities, and industry best practices. Lead the planning, development, and execution of the Data, AI & Cloud strategic roadmap.
• P&L Responsibility: Assume overall accountability for the financial performance of the Data, AI & Cloud consulting practice. Partner with Practice Leaders and Business Development to continue to grow managed accounts. In partnership with Business Development, develop and implement effective revenue generation strategies to meet or exceed annual revenue targets. Monitor financial performance, identify areas for improvement, and implement corrective actions as necessary.
• Team Leadership and Management: Build and lead high-performing teams, including Data Engineers, Data Scientists, AI Strategists, and AI Engineers. Foster a culture of excellence, innovation, collaboration, and continuous learning within the Data, AI & Cloud teams globally and more broadly through the Practice Advisor team.
• Client Engagement and Delivery: Partner with clients to identify their business challenges and design tailored Data, AI & Cloud solutions. Oversee the delivery of high-quality data-driven insights, models, and strategic recommendations. Provide thought leadership and build trusted advisor relationships with key client stakeholders.

Competencies

• Experience: 10+ years of relevant leadership and team management experience within a top-tier management consultancy (Partner-level) or global and publicly traded enterprise (VP, SVP, or C-level) with a focus on AI, Data Engineering, Data Science, or Related Fields. Leadership experience in technology consulting, project management, and executive partnerships. Clear and tested experience in leading cross-functional teams and managing P&L responsibilities.
• Industry Knowledge: In-depth knowledge of Data Engineering, Data Science, and AI technologies and tools. Familiarity with emerging trends, best practices, and advancements in Data, AI & Cloud applications. Track record of being a dynamic decision-maker and having adaptability in a quickly changing environment. Deep knowledge of customer experience strategies and digital transformation.
• Leadership Competencies: Exceptional leadership and people management skills, inspiring and motivating cross-functional teams. Excellent strategic thinking and problem-solving abilities, with strong business acumen. Proven ability to develop and maintain effective relationships with clients and key stakeholders.
• Communication and Collaboration: Outstanding communication skills, both written and verbal, with the ability to present complex ideas effectively to C-level and Executive audiences. Strong collaborator with the ability to work seamlessly across diverse teams and cultures. Proficiency in English is required; additional fluency in Spanish or Portuguese is a plus.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.