At a Glance
- Tasks: Lead cross-functional teams to deliver AI-enabled customer experience programs.
- Company: Join TELUS Digital, a leader in innovative technology solutions.
- Benefits: Remote work, competitive salary, and opportunities for global impact.
- Other info: Opportunity for travel and dynamic collaboration with diverse clients.
- Why this job: Shape the future of customer experience with cutting-edge AI technology.
- Qualifications: Proven leadership in enterprise-scale program management and strategic oversight.
The predicted salary is between 135000 - 165000 $ per year.
TELUS Digital is seeking a Director, CX AI Delivery to lead cross‑functional teams delivering AI-enabled CX programs for flagship clients.
You will oversee delivery across CCaa S and AI platforms, aligning engineering, product, and client success to measurable outcomes.
The role requires strategic leadership, enterprise-scale program oversight, and a focus on value, risk, and profitability across a diverse client portfolio.
Travel up to 25% is possible.
#J-18808-Ljbffr
Director, CX AI Delivery – Remote in Toronto employer: US Health Partners, LLC
At Telus Digital, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Sales Director for Salesforce Services in Canada, you will benefit from our commitment to employee growth through continuous learning opportunities and mentorship programs, all while working in a collaborative environment that values innovation and teamwork. Located in a vibrant tech hub, we offer competitive compensation packages and the chance to make a meaningful impact in the public sector, driving both your career and our company's success.
