At a Glance
- Tasks: Design and build AI solutions that solve real-world problems for customers.
- Company: Join Thomson Reuters, a leader in tech innovation and social impact.
- Benefits: Enjoy flexible work arrangements, competitive pay, and comprehensive health benefits.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a difference with cutting-edge AI technology while growing your career.
- Qualifications: 8+ years in software engineering with strong AI/ML experience.
The predicted salary is between 123750 - 151250 $ per year.
Thomson Reuters is looking for a Staff Software Engineer / Architect – AI to join our CoCounsel Forward Deployed Engineering team. This role sits at the intersection of AI engineering, architecture, product development, and customer delivery. You will work directly with customers to understand complex business and technical problems, design the right AI-powered solution, and help build and deploy that solution into production.
The ideal candidate is a highly hands-on AI engineer who can move comfortably between customer discovery, technical architecture, software development, and production delivery. You will contribute to reusable AI capabilities while also solving customer-specific challenges in complex enterprise environments.
Key Responsibilities
- Partner directly with customers and internal stakeholders to understand business and technical problems and translate them into scalable AI solutions.
- Architect, build, and deliver production-grade AI applications and services.
- Develop solutions leveraging LLMs, RAG, agentic workflows, evaluation frameworks, and enterprise integrations.
- Design secure, scalable architectures that integrate with customer-owned and Thomson Reuters infrastructure.
- Contribute hands-on to software development, APIs, services, deployment, and production operations.
- Build reusable technical components, patterns, and frameworks that can support multiple customer engagements.
- Establish appropriate observability, monitoring, evaluation, MLOps/LLMOps, security, and governance practices.
- Participate in technical design reviews and mentor engineers on architecture and implementation.
- Work across engineering, product, and customer-facing teams to drive solutions from problem discovery through production deployment.
Required Qualifications
- 8+ years of software engineering experience, including significant experience designing and delivering production systems.
- Strong hands-on software engineering and architecture experience.
- Demonstrated experience building and deploying production AI/ML or LLM-powered systems.
- Experience with technologies and patterns such as LLMs, RAG, agents, evaluation, MLOps/LLMOps, observability, and enterprise integrations.
- Experience working directly with customers or business stakeholders to identify technical problems and develop solutions.
- Strong understanding of scalable APIs, services, distributed systems, cloud platforms, and production software engineering practices.
- Ability to operate across the full solution lifecycle: discovery → architecture → build → deployment → production support.
- Strong communication skills and ability to explain complex technical concepts to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience in Forward Deployed Engineering, Solutions Engineering, or customer-facing AI engineering.
- Experience working in tax, audit, insurance, financial services, legal technology, or other regulated industries.
- Experience working in enterprise SaaS, AI startups, or highly technical customer-facing engineering environments.
- Experience with security, compliance, governance, and auditability requirements for enterprise AI systems.
- Experience designing reusable platforms or frameworks across multiple customer implementations.
- Experience mentoring senior engineers or leading complex technical initiatives.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Staff Software Engineer / Architect in Toronto employer: Urban Ridge Supplies
Thomson Reuters is an exceptional employer that fosters a culture of innovation and collaboration, particularly for the Staff Software Engineer / Architect - AI role within the CoCounsel Forward Deployed Engineering team. With a flexible hybrid work model, comprehensive benefits, and a strong commitment to employee growth through continuous learning opportunities, we empower our team members to thrive in a supportive environment. Our dedication to social impact and a globally recognized reputation for inclusion make Thomson Reuters a meaningful place to advance your career while making a real-world difference.
