At a Glance
- Tasks: Lead change management and training for Workday Financial Management implementation.
- Company: Join the University of Waterloo, a global innovation hub.
- Benefits: Competitive salary, supportive environment, and career advancement opportunities.
- Other info: Diverse workplace committed to equity, inclusion, and accessibility.
- Why this job: Make a real impact in transforming finance processes at a leading university.
- Qualifications: Degree in relevant field and experience in change management or training.
The predicted salary is between 80248 - 100310 $ per year.
At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. The University is a welcoming workplace for those of all abilities, interests, and expertise.
Primary Purpose
The ERP Change Management, Communications and Training Specialist is a two-year contract position reporting to the Director, Financial Systems and Controls. The incumbent serves as the University’s dedicated change, communications, engagement, and readiness resource supporting the implementation of Workday Financial Management as part of a major institutional finance transformation initiative.
Key Accountabilities
- Change Management and Stakeholder Engagement: Supports execution of approved organizational change management plans and activities that promote stakeholder awareness, engagement, readiness, and adoption of changes for the Workday Finance implementation. Assists with identifying and documenting stakeholder impacts arising from changes to business processes, roles, systems, controls, and reporting. Facilitates workshops, consultations, town halls, and other stakeholder engagement activities. Builds and maintains effective working relationships with project stakeholders across faculties and administrative units.
- Project Communications: Supports execution of project communications plans and activities aligned with approved project messaging and communication strategies. Develops and delivers communications and engagement materials for diverse stakeholder groups. Partners with University Relations and project leadership to ensure communications are accurate, timely, consistent, and aligned with institutional standards.
- Training, Readiness and User Adoption: Leads and delivers training and learning approaches that support user understanding and adoption of new financial processes, systems, and responsibilities. Supports training planning activities and coordinates review, distribution, and maintenance of training materials and user support resources.
- Project Coordination and Reporting: Communicates change management, communications, stakeholder engagement, training, and readiness activities in project meetings within established project plans, timelines, and governance structures. Maintains appropriate project documentation and records related to communications, stakeholder engagement activities, training, readiness, and project change management artifacts.
Required Qualifications
- Undergraduate degree in Communications, Business Administration, Organizational Development, Human Resources, Education, Public Relations, Change Management, or a related discipline.
- Minimum 4 years of progressive experience supporting organizational change management, communications, stakeholder engagement, training, organizational readiness or a related area.
- Strong understanding of organizational change management principles, methodologies, and best practices.
Equity Statement
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees.
ERP Change Management and Training Specialist employer: University of Waterloo
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