Student-facing service is central to this Senior Student Services Officer position with University of Ottawa Student Affairs. Handle requests across academic pathways.
Working from the Main Campus, this position serves as a first point of contact for students seeking academic and administrative support. You will receive requests, determine eligibility, approve certain course selections, and complete required follow-ups. Your work spans program modifications, registration, student mobility, academic performance, retention, and graduation, while collaborating with faculties and associations including COOP and Immersion.
Key Responsibilities:
- Receive and acknowledge student requests across academic services
- Determine eligibility for program, registration, and mobility requests
- Approve eligible course selections and finalize required steps
- Identify students experiencing or approaching academic difficulties
- Coordinate with colleagues, faculties, and student associations
Requirements:
- Ability to analyze student requests and determine eligibility
- Ability to provide responsive client service and follow-up
- Knowledge of academic and administrative timelines
- Ability to analyze academic performance and related data
- Ability to collaborate with university services and associations
Bring student service, eligibility assessment, academic analysis, and coordination skills to support University of Ottawa students.
Senior Student Services Officer employer: University of Ottawa
The University of Ottawa is an exceptional employer, offering a dynamic and inclusive work environment that prioritizes diversity and equity. As a part-time professor in the Faculty of Education, you will have the opportunity to engage with motivated students while contributing to innovative research and teaching practices. The university fosters professional growth through collaborative initiatives and provides a supportive atmosphere that values creativity and respect.
