Patient Care Operations Manager

Patient Care Operations Manager

Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead patient care operations and develop a dynamic team at a top veterinary college.
  • Company: Ontario Veterinary College Health Sciences Centre, a leader in animal healthcare.
  • Benefits: Competitive salary, professional development, and the chance to make a difference in animal care.
  • Other info: Join a collaborative team dedicated to improving animal health and client services.
  • Why this job: Shape the future of veterinary care while leading a passionate team in a 24/7 environment.
  • Qualifications: Registered Veterinary Technician designation and strong leadership experience required.

The predicted salary is between 82800 - 101200 $ per year.

Lead patient care and service delivery at the Ontario Veterinary College Health Sciences Centre in Guelph, using operational leadership and team development. Reporting to the Senior Manager, Hospital Operations, this manager supervises teams supporting patient care and client services. The scope includes the Companion Animal Hospital, Animal Cancer Centre, and Large Animal Hospital. The role supports a complex, 24/7 operation while meeting fiscal targets.

Key Responsibilities:

  • Lead diverse unionized and non-unionized hospital staff
  • Recruit, orient, train, develop, and coach employees
  • Schedule coverage and coordinate cross-training across service areas
  • Support budgets, expenditures, cost recovery, and revenue generation
  • Implement efficiencies improving care, service, teaching, and costs

Requirements:

  • Registered Veterinary Technician designation or equivalent education and experience
  • Six years of progressive supervisory experience preferred
  • Healthcare leadership or managerial experience
  • Excellent communication, team building, and prioritization abilities
  • Protective rabies titre required

Apply operational leadership, workforce planning, and service improvement expertise across veterinary patient care at the Health Sciences Centre.

Patient Care Operations Manager employer: University of Guelph

The University of Guelph is an exceptional employer that prioritizes academic excellence and inclusivity, making it a rewarding place for professionals in the field of education. With a strong commitment to employee growth, the university offers numerous opportunities for professional development and collaboration within a supportive work culture. Located in a vibrant community, employees benefit from a dynamic environment that fosters innovation and strategic planning in curriculum development.

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Contact Details:

University of Guelph Recruitment Team

We think you need these skills to ace Patient Care Operations Manager

Communication Skills
Problem-Solving Skills
Teamwork
Flexibility
Adaptability
Time Management
Organizational Skills