Support student success at the University of Calgary as a full-time Enrolment Services Advisor using advising and critical thinking. Monday-to-Friday hours apply.
Working in the Office of the Registrar, you will advise students on admission, registration, fees, financial aid, awards, and records. This position supports more than 85,000 annual inquiries while upholding regulations, policies, compliance, and referral processes. Collaboration with campus-wide staff and stakeholders ensures accurate, supportive guidance.
Key Responsibilities:
- Advise students on admission, registration, fees, loans, and awards
- Troubleshoot course registration and provide appropriate referrals
- Explain financial accounts, payments, refunds, charges, and credits
- Post transactions and support daily financial reconciliation
- Process registration documents and electronic student records
Requirements:
- Related post-secondary credential; bachelor's degree preferred
- Three years of directly related advisory experience
- One year in a post-secondary registrar's office
- PeopleSoft, Banner, or similar student administration systems experience
- Call centre, CRM, financial account, and cashiering experience
Bring student advising, financial account troubleshooting, and communication expertise to Enrolment Services at the University of Calgary.
University Enrolment Services Advisor in Calgary employer: University of Calgary
The University of Calgary is an exceptional employer that fosters a collaborative and dynamic work environment, making it an ideal place for professionals in procurement. With a strong commitment to employee growth, the university offers numerous opportunities for professional development and advancement, alongside a supportive culture that values high-quality service to campus stakeholders. Located in the vibrant city of Calgary, employees benefit from a rich community and access to various resources that enhance both personal and professional life.
