At a Glance
- Tasks: Support students with admissions, registration, and financial aid inquiries.
- Company: Join the University of Alberta's dynamic Student Service Centre team.
- Benefits: Gain valuable experience in a hybrid work environment with flexible hours.
- Other info: Great opportunity for career growth and networking in the education sector.
- Why this job: Make a difference in students' lives while enhancing your customer service skills.
- Qualifications: Knowledge of university policies and strong communication skills required.
The predicted salary is between 40500 - 49500 $ per year.
Support students and applicants as a Student Service Advisor using customer service, policy knowledge, and navigational guidance in hybrid Edmonton work.
Reporting to the Team Lead, Student Service Centre, this one-year-plus-one-day term supports current and prospective students.
You will provide information about admissions, registration, tuition, student fees, financial aid, scholarships, records, transcripts, exams, and convocation.
The role also serves parents, alumni, and the general public.
Key Responsibilities
- Provide outstanding customer service to students and applicants
- Explain University of Alberta policies and procedures
- Support admissions, registration, fees, and financial aid inquiries
- Provide information about records, exams, and convocation
- Refer clients effectively to appropriate campus offices
Requirements
- Knowledge of University of Alberta policies and procedures
- Ability to support graduate and undergraduate students
- Ability to advise prospective students, parents, and alumni
- Ability to provide detailed navigational support
- Availability for hybrid work at North Campus, Edmonton
Use customer service and campus policy knowledge to guide diverse University of Alberta clients through essential student services.
Student Services Advisor – Edmonton employer: University of Alberta Careers
Join a dynamic and innovative team at the Faculty of Medicine & Dentistry in North Campus Edmonton, where we prioritise collaboration and cutting-edge research. As a Hybrid Manager for Research Facilities, you'll benefit from a supportive work culture that values professional growth and offers flexible working arrangements. With access to state-of-the-art technology and a commitment to enhancing research capabilities, this role provides a meaningful opportunity to make a significant impact in the academic community.
Contact Details:
University of Alberta Careers Recruitment Team
