Sales Representative

Overview

Overseas Warehouse Client Development & Account Management

Responsibilities

• Proactively develop and maintain overseas warehouse clients, achieving coverage of key accounts including platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs.
• Drive cross-selling/upselling initiatives and establish long-term partnerships with assigned clients.
• Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly.
• Daily Performance Monitoring & Client Engagement: monitor daily order fluctuations at partner warehouses; identify sales signals and translate insights into actionable revenue growth plans; submit to Account Managers/Operations.
• Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps and develop UNI logistics label promotion strategies to boost market share and client stickiness.
• Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions.
• Market Intelligence & Reporting: document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches. Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress.

Requirements

• Education & Experience: Bachelor's degree in Business, Logistics, or related fields.
• 1+ years in business development, client support, or logistics operations, preferably in US third-party logistics (3PL) or warehousing.
• Proven experience in field sales, on-site client management, or warehouse coordination.
• Skills & Competencies: Strong analytical skills to interpret data trends and propose solutions.
• Excellent communication and relationship-building abilities.
• Self-driven with the capacity to work independently and collaborate across teams.
• Familiarity with US logistics ecosystems (e.g., major warehousing hubs, carrier networks).
• Willingness to travel frequently (50%+ time) for warehouse visits; valid driver\'s license required.

Preferred Qualifications

• Experience using CRM tools (e.g., Salesforce) and data analytic platforms.
• Knowledge of e-commerce logistics, cross-border shipping.

Benefits

Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training programs

Salary

Salary range $50,000 to $80,000 CAD

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting