At a Glance
- Tasks: Build donor relationships and encourage donations through engaging phone calls.
- Company: Join United Way BC and make a difference in your community.
- Benefits: Flexible hybrid work, valuable experience, and the chance to support meaningful causes.
- Other info: Temporary part-time role with opportunities for personal growth and networking.
- Why this job: Help drive community impact while developing your communication and fundraising skills.
- Qualifications: High school diploma and experience in sales or fundraising preferred.
The predicted salary is between 15.3 - 18.7 $ per hour.
Build donor relationships by phone as a Telefundraiser with United Way BC in a hybrid, temporary part-time role. Use rapport, data entry, and customer service skills.
Reporting to the Director, Corporate Partnerships, you will encourage donations through workplace campaigns.
You will contact lapsed donors, answer scripted inquiries, and track results in the customer database.
The work supports United Way BC's 2026 campaign and community impact.
Key Responsibilities
- Call lapsed donors about the 2026 United Way Campaign
- Provide customer service and foster positive donor relationships
- Respond to inquiries using the provided script
- Track calls, inquiries, outcomes, and progress against lists
- Record staff follow-up items and suggest process improvements
Requirements
- High school graduation
- One year of sales, fundraising, or telemarketing experience
- Ability to build rapport and handle rejection by phone
- Comfort with customer databases, data entry, and Microsoft Office
- Access to quiet workspace, reliable phone, and reliable internet
Apply phone-based fundraising, donor service, database tracking, and initiative to support United Way BC's workplace campaigns.
Telefundraiser Donor Relations Specialist in Burnaby employer: United Way British Columbia
At UNITED WAY BC, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, allowing you to thrive in your role while making a meaningful impact in the community. Located in the vibrant Lower Mainland, we offer a hybrid work environment that promotes work-life balance and encourages innovative thinking in our mission to strengthen Labour partnerships across British Columbia.
Contact Details:
United Way British Columbia Recruitment Team