At a Glance
- Tasks: Repair and maintain CNC machines while troubleshooting technical issues on-site.
- Company: Join United Grinding North America, a leader in precision engineering.
- Benefits: Competitive pay, travel opportunities, and hands-on experience in engineering.
- Other info: Expect daily travel and overtime; great for those who thrive in dynamic environments.
- Why this job: Gain real-world experience and make an impact in the tech industry.
- Qualifications: High school diploma with engineering background; problem-solving skills are a must.
The predicted salary is between 53352 - 65208 $ per year.
Description of Job Duties and Responsibilities:
- Basic to intermediate knowledge and experience in CNC machine electronics, mechanics or operations and related engineering concepts (general repair, debugging, preventive maintenance, routine customer issues resolution).
- Machine Maintenance and Repair 85%: Regularly works independently to handle on-site machine repairs of a less complex nature, troubleshooting and other technical issues.
- Inspects malfunctioning or damaged product to determine nature and scope of problem.
- Investigates and resolves customer reports of less major significance.
- With consultation of higher level Field Service Engineers, recommends repair, replacements, or other corrective actions.
- Record Maintenance/Communication 15%: Maintains records of performance reports; analyzes reports of technical problems to provide input on trends affecting future design, production, service, and maintenance processes.
- Coordinates problem resolutions with applications engineering, spare parts team members and other personnel to expedite repairs.
- Provides communication between the customer and the company.
Minimum Qualifications (Education, Experience in Related Field, Skills, etc.):
- High School diploma and completion of high school engineering program, Associates or Bachelors degree in an engineering discipline with one to three years of experience or equivalent combination of education and experience/training.
- Ability to read and interpret mechanical drawings and electrical schematics.
- Understanding of the machines' electrical and mechanical systems with the ability to debug.
- Possess excellent analytical, interpersonal and problem-solving skills.
- Experience in a fast-paced environment, and ability to multitask while adapting to shifting priorities.
- Proven ability to maintain confidential information.
Preferred Qualifications (Certificates, Training, Licenses, and Experience):
- Knowledge and experience of other product line brands.
Other (Supervisory Responsibilities, Physical Demands, Travel):
- This position requires extensive daily and overnight travel 85%.
- Daily overtime and weekend work required on a regular, as-needed basis.
- Bends, stoops and crouches on a regular basis to repair or make adjustments on machinery.
- Must be able to lift up to 50 lbs with or without the assistance of crane operation.
- This position has no supervisory responsibilities.
Core Competencies:
- Job Knowledge
- Initiative
- Decision Making
- Problem Solving
- Time Management and Productivity
- Quality
- Communication
- Customer Service
- Results Driven
United Grinding North America, Inc. is a committed employer of EOE, including Disability/Vets.
Field Service Engineer II employer: UNITED GRINDING North America
United Grinding North America, Inc. is an exceptional employer that values its Field Service Engineers by offering a dynamic work environment where technical skills are honed through hands-on experience with CNC machines. With a strong emphasis on employee growth, the company provides ongoing training and support, fostering a culture of collaboration and innovation. Located in a vibrant area, employees benefit from extensive travel opportunities, allowing them to engage directly with customers while enjoying a rewarding career path in a fast-paced industry.
Contact Details:
UNITED GRINDING North America Recruitment Team
