At a Glance
- Tasks: Lead operations in a dynamic healthcare environment to improve clinical and financial outcomes.
- Company: Join UNC Health, a leading healthcare provider with over 56,000 dedicated teammates.
- Benefits: Enjoy competitive pay, hybrid work options, and comprehensive health benefits.
- Other info: Opportunity for professional growth in a diverse and inclusive workplace.
- Why this job: Make a real difference in community health while advancing your career in a supportive environment.
- Qualifications: 5+ years in operations management; strong leadership and analytical skills required.
The predicted salary is between 85.54 - 85.54 $ per hour.
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
The Department of Medicine Directors of Operations will lead the development, implementation and ongoing management of programs to ensure optimal clinical, research, educational, and financial outcomes. In this role, the Director will collaborate with the department’s Associate Chair of Administration in the daily and strategic operations of the largest clinical department in the UNC School of Medicine. They will be responsible for overseeing multiple, simultaneous initiatives, and ensuring consistency and alignment with the Department of Medicine, UNC Faculty Practice, and UNC Health's overall strategy and goals. They will oversee five to seven division administrators in the Department of Medicine. This role will have responsibilities in all of the School of Medicine’s missions.
Responsibilities
- Lead regular communication and collaboration amongst providers, administrators, system stakeholders and hospital leaders to achieve desired outcomes.
- Support teammates and providers by identifying resources and removing barriers in order to achieve organizational goals. Provide leadership as necessary to ensure positive results.
- Partner with stakeholders to develop budgets and manage resources to optimal utilization and performance.
- Actively participate in oversight of data reporting and analytics to ensure accuracy of information shared and to allow for ongoing monitoring and improvement of organizational performance.
- Work closely with Legal and Compliance to ensure system and entity policies are widely understood and upheld.
- Collaborate with SOM & UNC HCS Human resources, and physician leaders in order to recruit and retain needed providers.
- Hire, develop, train and evaluate leaders in order to develop high performing and diverse teams.
- Utilize KPI, dashboards and other data specific to operations, finance, HR, research, and education in order to lead performance improvement efforts and make strategic decisions.
- Participate in planning department and Faculty Practice leadership to operationalize new practices, providers and initiatives.
Education Requirements
- Bachelor's Degree in a related field.
Licensure/Certification Requirements
- None required.
Professional Experience Requirements
- A minimum of five (5) years of experience in practice operations, finance and/or clinical operations management.
Knowledge/Skills/and Abilities Requirements
- Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to effectively present information to top management, public groups, and/or boards of directors.
- Ability to perform high level statistical analysis and be able to determine best sources and metrics for ongoing measurement to validate improvement.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Strong interpersonal skills with the ability to influence, direct, and coach diverse groups.
This is a State position employed by UNC Health Care System with UNC Health benefits. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.
Director Operations in Raleigh employer: UNC Health
UNC Health is an exceptional employer that prioritizes the well-being and professional growth of its staff, offering a collaborative work culture where Nurse Practitioners can thrive. Located in a vibrant community, employees benefit from flexible part-time opportunities, comprehensive support from a multidisciplinary team, and access to ongoing training and development programs, making it an ideal place for those passionate about pediatric care.
