At a Glance
- Tasks: Lead a team to enhance customer support in healthcare technology across Australia.
- Company: Dynamic healthcare tech company focused on operational excellence.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Other info: Exciting role with opportunities for innovation and career advancement.
- Why this job: Make a real difference in healthcare service delivery while leading a dedicated team.
- Qualifications: Diploma in Engineering and 5-10 years of relevant experience required.
The predicted salary is between 63000 - 77000 $ per year.
Drive operational excellence as a Service Operations Manager leading a dedicated team across Australia.
Focus on solving complex problems and enhancing customer support in healthcare technology.
In this pivotal role, you will oversee a team of Field Service Technicians and Technical Support Specialists while managing service operations throughout Australia.
Your responsibilities will include scheduling work assignments, tracking key performance metrics, and ensuring exceptional service quality.
Utilize your strong technical knowledge to enhance response times and support major healthcare equipment initiatives.
Key
Responsibilities
- Manage a team of 3-5 Field Service Technicians
- Schedule and coordinate technicians' work assignments
- Track and analyze service performance indicators
- Ensure operational maintenance of team vehicles
- Participate in inventory counts and improvement initiatives
Requirements
- Diploma in Mechanical or Manufacturing Engineering
- 5 to 10 years of relevant experience
- Strong problem-solving and resource management skills
- Experience in product repair and technical support
- Valid driver's license and willingness to travel
Leverage your technical expertise and leadership skills to enhance healthcare service delivery across Australia. #J-18808-Ljbffr
Lead Service Operations Manager – Australia in Lévis employer: Umano Medical inc
Join a dynamic and innovative company that prioritizes operational excellence and employee growth in the healthcare technology sector. With a strong focus on teamwork and problem-solving, we offer a supportive work culture that encourages professional development and provides opportunities for advancement. Located across Australia, our commitment to exceptional service quality ensures that you will be part of a mission-driven team making a meaningful impact in healthcare.
