Drive operational excellence as a Service Operations Manager leading a dedicated team across Australia. Focus on solving complex problems and enhancing customer support in healthcare technology.
In this pivotal role, you will oversee a team of Field Service Technicians and Technical Support Specialists while managing service operations throughout Australia. Your responsibilities will include scheduling work assignments, tracking key performance metrics, and ensuring exceptional service quality. Utilize your strong technical knowledge to enhance response times and support major healthcare equipment initiatives.
Key Responsibilities:
- Manage a team of 3-5 Field Service Technicians
- Schedule and coordinate technicians' work assignments
- Track and analyze service performance indicators
- Ensure operational maintenance of team vehicles
- Participate in inventory counts and improvement initiatives
Requirements:
- Diploma in Mechanical or Manufacturing Engineering
- 5 to 10 years of relevant experience
- Strong problem-solving and resource management skills
- Experience in product repair and technical support
- Valid driver's license and willingness to travel
Leverage your technical expertise and leadership skills to enhance healthcare service delivery across Australia.
Lead Service Operations Manager Australia employer: Umano Medical inc
Join a dynamic and innovative team that is dedicated to transforming healthcare technology across Australia. As a Service Operations Manager, you will benefit from a collaborative work culture that prioritizes employee growth and development, offering opportunities for continuous improvement and hands-on leadership. With a focus on operational excellence and exceptional customer support, this role not only allows you to make a meaningful impact but also provides the unique advantage of travel across Australia, enhancing your professional experience.
