At a Glance
- Tasks: Assist customers with orders and inquiries in both French and English.
- Company: Join Uline, a leader in customer service excellence.
- Benefits: Full-time hours, competitive pay, and a supportive work environment.
- Other info: Work Monday to Friday in a dynamic team setting.
- Why this job: Make a difference by helping customers and building relationships.
- Qualifications: Fluency in French and English; customer service experience is a plus.
The predicted salary is between 41850 - 51150 $ per year.
Support Uline's business customers in Milton with fluent French-English communication, product knowledge, and thoughtful account assistance.
This full-time, on-site Customer Service Representative position serves customers Monday through Friday, from 9:30 AM to 6 PM.
You will process orders, respond to account inquiries, recommend solutions, and resolve product, pricing, and shipping questions.
Customer relationships develop across phone, email, and chat.
Key Responsibilities
- Handle customer account inquiries with clear communication
- Process orders using Uline's world-class technology
- Recommend products based on customer needs
- Provide product, pricing, and shipping information
- Support customers using Uline's website and online ordering
Requirements
- Fluency in spoken and written English and French
- High school diploma or equivalent required
- Bachelor's degree preferred
- Strong listening, communication, and problem-solving skills
- Customer service experience welcomed but not required
Apply bilingual French-English communication and customer care strengths while supporting Uline orders, accounts, and solutions.
French-English Customer Care Specialist in Toronto employer: Uline
Uline is an exceptional employer that prioritizes employee well-being and professional growth, offering competitive salaries ranging from $250,000 to $300,000 per year along with comprehensive benefits like company-paid health coverage and a generous RRSP match. Located in Milton, our state-of-the-art facilities foster a collaborative work culture, featuring on-site amenities such as a café and fitness centre, while also providing ample opportunities for community involvement and employee appreciation events.
