At a Glance
- Tasks: Build customer relationships and provide solutions through phone, email, and chat.
- Company: Join Uline, a family-owned leader in shipping and packaging materials.
- Benefits: Earn $35-$40/hour with health coverage, RRSP match, and tuition assistance.
- Other info: Enjoy a modern workplace with fitness facilities and community involvement opportunities.
- Why this job: Gain valuable skills while delivering legendary service and making a difference.
- Qualifications: High school diploma required; bilingual in English and French preferred.
The predicted salary is between 40 - 40 $ per hour.
Pay from $35 to $40 per hour with significant growth and earning potential!
Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success.
Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.
Why Customer Service at Uline?
- Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre.
- Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre.
- Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / French) - fluent in both verbal and written forms.
Benefits
- Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- On-site café, outdoor patio and first-class fitness center.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer.
Customer Service Representative - Bilingual (French) in Kitchener employer: Uline Canada Corporation
Uline is an exceptional employer that prioritizes employee growth and well-being, offering competitive pay and comprehensive benefits from day one. With a strong focus on training and development, employees can build meaningful careers in a supportive, family-owned environment located in Milton, ON. Enjoy a vibrant work culture with opportunities for community involvement, modern facilities, and a commitment to delivering legendary service to customers.
