Description
Executive support: Manage the CEO's calendar, meeting requests and priorities; Prepare for meetings: agendas, documents and follow-up notes; Track action items and deadlines, and follow up so nothing slips; Handle correspondence and act as a first point of contact when needed. Sales support: Qualified opportunities: track open, qualified leads and keep the pipeline up to date; Bugs and issues: log customer-reported bugs and issues and route them to the development.
Team: Pre-onboarding: coordinate setup steps and information needed before a new customer starts; Post-license support: follow up with licensed customers and help resolve admin and account questions; Documentation: prepare, send and track quotes and subscription agreements; keep customer records current.
Sales meetings, events and marketing: Schedule and organize sales meetings, and take notes and track follow-ups; Compile and report sales statistics on a regular schedule; Book travel and accommodation for team members; Plan tradeshow logistics: registration, booth materials, shipping and schedules; Attend and assist at tradeshows as needed; Support marketing activities.
General office: Track holidays, vacation and sick days; Organize special events and team activities; Maintain shared files and folders in Google Drive; Handle other administrative tasks as they come up
Qualifications
- Proven experience as an administrative assistant, executive assistant or in a similar role
- Comfortable with computers and everyday business software
- Working knowledge of Google Drive and Slack
- Excellent time management and organizational skills
- Strong attention to detail
- Able to work independently from home
- Thinks on their feet and handles changing priorities calmly
- Anticipates needs and requirements before being asked
- Takes ownership and follows through
- Positive, friendly personality
- comfortable dealing with customers and team members
- Valid drivers license, has own transportation and can drive to Kingsville office weekly for meetings and or do errands from time to time
- Fluent in English (written/oral), Spanish would be an asset too
