Become a critical part of the guest experience at Tyax Lodge & Heliskiing in Canada. As a Guest Services Agent, you'll welcome guests and manage their needs for unforgettable experiences.
Tyax Lodge seeks a dedicated Guest Services Agent to provide excellent service in a breathtaking location. The ideal candidate will have 1-2 years of experience in front desk or guest services roles and will enjoy connecting with diverse guests. Responsibilities vary from managing reservations to assisting with special events, showcasing your passion for hospitality and outdoor activities.
Key Responsibilities:
- Exceed guest expectations with personalized, efficient service
- Handle check-ins, check-outs, and reservations promptly
- Manage inquiries and resolve guest complaints effectively
- Provide detailed knowledge of activities, rates, and room features
- Conduct room inspections prior to guest check-in
Requirements:
- Post-Secondary diploma in related field
- 1-2 years guest services experience
- Proficient in property management systems
- Excellent communication and organizational skills
- Flexibility to work in a remote setting
Aspire to create memorable experiences for guests while embodying the welcoming spirit of Tyax Lodge.
Guest Services Agent at Tyax Lodge in Montréal employer: Tyax Wilderness Resort & Spa
Tyax Lodge & Heliskiing is an exceptional employer, offering a unique culinary environment in the breathtaking South Chilcotin Mountains of British Columbia. With opportunities for career advancement into the Executive Chef role, a supportive work culture, and the chance to engage with high-end clientele through refined dining experiences, Tyax fosters both personal and professional growth. Employees enjoy subsidized accommodation and a close-knit team atmosphere, making it an ideal place for those who thrive in remote living and outdoor recreation.
Contact Details:
Tyax Wilderness Resort & Spa Recruitment Team