Serve French- and English-speaking customers with order processing and parts knowledge at Turf Care Products Canada. Support customers through accurate, professional service.
As a Customer Service & Parts Representative, you will process inquiries, quotes, orders, returns, and transactions. You will provide product information, communicate updates, and assist customers with online resources and manuals. The position supports customers across Turf Care's equipment, irrigation, robotic technology, and service offerings.
Key Responsibilities:
- Support French- and English-speaking customers professionally
- Respond to product, pricing, program, and order inquiries
- Process quotes, orders, returns, and ERP transactions
- Communicate availability, shipping, and order-status updates
- Research technical product information using manuals and vendor resources
Requirements:
- Fluency in spoken and written French and English
- Three years of customer service or related experience
- Strong communication, listening, and interpersonal skills
- Microsoft Office proficiency, including Excel
- Organized, patient, professional, customer-focused approach
Use bilingual communication, organized order support, and product knowledge to strengthen customer service at Turf Care Products Canada.
Bilingual Customer Service Parts Representative employer: Turf Care Products Cana
Turf Care Products Canada is an exceptional employer that values precision and teamwork, making it an ideal workplace for detail-oriented individuals. Located in Newmarket, ON, we offer a supportive work culture that fosters employee growth through continuous learning and collaboration across departments. Join our award-winning team and enjoy the benefits of working in a dynamic environment where your contributions directly impact our inventory integrity and overall success.
